Privacy policy

ANOVA Academy is the operating name of ANOVA Process Solutions Inc., a company based in Toronto, Canada. All references to “ANOVA Academy,” “we,” “our,” or “the platform” in this document refer to ANOVA Process Solutions Inc. as the legal entity that owns and operates the training services offered through the ANOVA Academy website.

We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU/UK users and relevant global data privacy laws.

When you create an account or use our services, we collect the following personal information:

Account & Profile Data

First name

Last name

Username

Email address

Password

Job title or role

Company name

Department (if provided)

Training & Platform Activity

Course enrollments

Course progress and completion data

Quiz and assessment results

Digital product purchase history

Worksheets, templates, or uploaded files (where applicable)

Messages or questions sent to the ANOVA team

Interactions with the AI assistant

Interactions with customer support

Payment & Transaction Data

Handled securely by Stripe, including:

Payment method

Billing details

Transaction history

(We do not store full credit card numbers.)

Technical & Usage Data

Collected through LearnWorlds and analytics tools:

IP address

Browser type

Device type

Operating system

Pages visited

Referring websites

Cookie identifiers

We process your data for the following purposes:

To Provide and Operate the Platform

Managing your account

Delivering digital courses and training content

Tracking progress and providing certificates

To Support Learning and Communication

Sending operational emails (course updates, reminders, account notifications)

Responding to inquiries

Providing AI-based educational support

To Process Payments

Completing purchases

Managing subscriptions

Preventing fraud

To Improve the Platform

Analytics (Google Analytics, Meta Pixel)

Troubleshooting

Optimizing system performance

Developing new features and training content

Marketing Communications

Marketing emails are only sent if you opt in through LearnWorlds’ privacy and communication settings.

We process your data under the following legal bases:

Contract: to provide the training services you purchase

Consent: for cookies, analytics, and marketing

Legitimate interest: to improve user experience and platform performance

Legal obligation: tax, financial, and compliance requirements

We use cookies and similar technologies via LearnWorlds and integrated services to:

Enable essential platform functionality

Measure performance and usage

Support analytics

Provide marketing and advertising (Google, Meta)

Users may opt in or out of cookie categories at any time using the LearnWorlds cookie banner and privacy settings.

For more details, see our Cookie Policy.

We only share your information with trusted third parties necessary to operate ANOVA Academy.

Platform & Hosting

LearnWorlds (core LMS and email delivery)

Payments

Stripe

Analytics & Tracking

Google Analytics

Meta Pixel

AI & Automation

Fastbots or similar AI tools

AI model providers such as ChatGPT (OpenAI) and other third-party AI engines

Zapier

n8n

Google Sheets (via automation workflows)

HTML-to-PDF generation service

Training & Corporate Clients

Instructors (to review student progress)

Corporate team managers (for reporting and dashboards)

We Do Not:

Sell personal data

Share data with advertisers beyond consented tracking cookies

Some third-party processors may store or process data outside your country.

We ensure compliance using:

Standard Contractual Clauses (SCCs)

Data processing agreements

Recognized international privacy frameworks

User accounts: retained while active + 12 months

Training and activity data: retained while active + 12 months

Payment and billing records: retained for 7 years (legal compliance)

Support communications: stored as needed for customer service

AI interactions: used only for educational support and not for external marketing

You have the right to:

Access your data

Request corrections

Request deletion

Withdraw consent

Restrict processing

Export your data

Manage cookie preferences within your account

Privacy requests may be made through LearnWorlds or emailed to:

support@anovalearning.com

ANOVA Academy is designed for adult learners.

Users under 18 may only access the platform with permission and supervision from a parent, guardian, or educational institution.

We protect your data using:

Secure hosting

Encryption

Access controls

Monitoring

Industry-standard security practices

Payment data is handled securely by Stripe.

All training materials (videos, worksheets, templates, AI explanations, etc.) are provided for educational purposes only.

They do not constitute operational, engineering, business, or financial advice.

ANOVA Academy is not responsible for decisions made using training content.

The AI assistant provides learning assistance only.

It may produce incomplete or inaccurate information.

Users must verify all information before applying it to real-world scenarios.

ANOVA Academy is not responsible for decisions made using AI-generated outputs.

Anova Process Solutions Inc.

Ontario, Canada

Email: support@anovalearning.com

We may update this Privacy Policy from time to time.

Continued use of the platform indicates acceptance of any updates.

Excel:

• Microsoft Excel is a registered trademark of Microsoft Corporation. ANOVA Academy is not affiliated with or endorsed by Microsoft.

Minitab: